Maintenance Resource Management

Maintaining information about maintenance personnel
- What information about the personnel must be processed and for what purpose?
- Where is the data processed and who is responsible for it?
- Who is responsible for data privacy compliance ?
- Are competence profiles of maintenance personnel maintained (e.g. Skill Matrix)?
- To which companies / plants / equipment is the maintenance staff assigned?
- Are there fixed / flexible assignments?
- Do availabilities have to be mapped in the system (shift, vacation, training plans)?

Maintaining information about equipment used in maintenance and equipment capability tests
- What equipment is available and how is it managed?
- Are there interfaces to the tests?
- Who is responsible for material management?
- How should which documents containing which information be archived?
- How are these documents kept up-to-date?
- How does a Management of Change work?
- Is there stock/replacement management, with ordering measures?
- Are there classifications of equipment, which lead to special requirements (e.g. relevant plant section according to BImSchV (Failure V) e)?

Maintaining information about maintenance supplies
- What auxiliary materials and supplies are available and how are they managed?
- Are there minimum stocks and automatic ordering measures (interfaces to purchasing)?
- Who is responsible for their administration?
- Which documentation has to be archived for the auxiliary materials and supplies (e.g. safety data sheets, technical documentation)?
- Do storage locations have to be assigned with special properties?

Maintaining information about the health and state, assignment, and availability status of resources
- Where and how is this information maintained?
- Who is responsible for the data?
- What are the data sources?

Coordinating and monitoring contracted work
- Is there a systematic external company management?
- Who is responsible for which areas?
- How is the work preparation done? Does it concern standard work or must a scope of work be defined?
- How is the work of external companies planned and monitored?
- What documentation must be exchanged (e.g. quantity structure, work permits, risk assessments)?
- How is the billing of the work done?
- Do tools/systems exist that support this?

Supervising requested maintenance
- Are there any standard processes that must be followed?
  - Work instruction/releases
  - Do separate risk assessments have to be carried out and documented?
  - Safety requirements
  - Approval of the work carried out
  - Information to affected production areas
  - Does proof of the execution of these processes have to be provided in electronic or handwritten form?
  - Who is responsible for monitoring the maintenance work?
- How does a handover between the involved trades take place at the beginning and after completion of the work (maintenance, operation, external company)?