Detailed Maintenance Scheduling: Tasks
(Level 3)

  • Reviewing maintenance requests
    • Does a systematic order management exist?
    • Who creates the maintenance orders and in which system are they maintained?
    • What information in which level of detail must the maintenance request contain (allocation of resources, error description, problem/cause analysis)?
    • Who controls this information?
    • Are maintenance requests budgeted, are orders necessary? 
    • How are the maintenance staff informed about new orders?
    • Do several trades have to be planned/coordinated to process the maintenance request?


  • Confirmation or rejection of maintenance requests
    • Who confirms or rejects a maintenance request?
    • What conditions result in the confirmation or rejection of the maintenance request?
    • Can orders be rejected (for what reasons)?
    • How does the requester receive feedback on the status of the maintenance request?


  • Determining the priority of the request and the level of effort and availability of all resources
    • How is detailed planning done, how is the sequence of work planned and who is responsible for it?
    • Can priorities be changed subsequently?
    • Which information from other systems must be used to be able to make decisions?
    • Are there dependencies between the trades involved?
    • Who provides the resources for the orders?
    • What is the intended target utilization(capacity planning)?


  • Scheduling the maintenance request to be performed within a detailed maintenance schedule
    • How are planned and unplanned measures distinguished?
    • What capacities are reserved for unplanned operations?
    • Are detailed schedules available or specified for all measures?
    • Are there interfaces between the inspections?
    • Should the plan specifications be used to map KPIs?


  • Coordinating planned work with operators and plant supervision
    • How are the work permits issued on site in the plants?
    • What responsibilities and roles are there at the interface with the plants?
    • Do special roles need to be defined depending on the scope/criticality of the work (e.g. safety coordinator, security guard, fire watch)?
    • Are priorities agreed jointly?
    • Is there a joint scheduling of maintenance activities?
    • Do parts of the plant have to be taken out of operation?
    • Do resources have to be provided by the plant?
    • Are there maintenance activities that are performed by production staff?