Maintenance Dispatching

Resources not assigned as part of the detailed maintenance schedule may be assigned by the maintenance dispatching activity
- Are standard processes defined for this type of maintenance activities?
- Who coordinates these maintenance activities?
- Who prioritizes these activities, carries out capacity planning and resource allocation?
- How detailed is the work preparation for unplanned requirements (problem/solution analysis)?
- How is the handover to maintenance personnel performed?
- What is the completion confirmation procedure to the remitter?
- What happens if the problem cannot be solved (missing parts)?
- What are the decision-making powers in general?
- How is this documented?
- Are plan adherence and deviations monitored?
- How are resource/priority/goal conflicts resolved within the maintenance plan?
- Is the information reported as KPIs?